Total Product Management Service Durban - feedback Page 1

Hello Gary, We are sorry that you had to wait for your vehicle to be returned to you when you got back to Durban. This was due to an extremely rare error on the part of the local operator confusing am and pm. We appreciate that your time is valuable and the management at Total Product Management Service Durban extend their sincere apologies for the delay in returning your vehicle to you.

Hello Peter, We are sorry that you were unhappy with the valet parking offered and chose not to use the service. The home page introduces Airport Parking Site as bringing "alternatives to official airport car parks across South Africa. We understand the problems finding a secure car park close to the airport." The description of the service on the King Shaka page of the website clearly states: "Once the TPMS representative meets you at the airport, he / she will drive your vehicle directly to the secure car park located 8 minutes from the airport (12 km). There is armed security who monitor the car park. It also has a perimeter fence and a barrier gate to enter and exit the parking lot. Your car will not leave this location until your return, when the car parking staff will meet you at King Shaka airport terminal with your car to allow you to proceed with your onward journey."