
Was happy with the initial service, but not happy when I arrived, and was told you were only expecting me in the evening, when my booking had all the correct details. Although it only resulted in about a 15 minute delay, it was 15 minutes I didn't have before my first meeting of the day. Thanks.
Response
Hello Gary,
We are sorry that you had to wait for your vehicle to be returned to you when you got back to Durban. This was due to an extremely rare error on the part of the local operator confusing am and pm. We appreciate that your time is valuable and the management at Total Product Management Service Durban extend their sincere apologies for the delay in returning your vehicle to you.